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Resources are available for Students in Temporary Living Situations – students who may be homeless, “doubled up” or in a similar situation – through Chicago Public Schools to help them get through this COVID-19 emergency.

Food Aid

Any school-age child can get food every day at any nearby school. It does not have to be the school where the child is enrolled.

Families can request food delivery if they cannot get to a nearby school (for example, if a parent has a disability). The delivery must be requested each day by ​calling the CPS Command Center. That number is 773-553-KIDS (5437). They can also email familyservices@cps.edu.

More Resources

Families in need of other city resources should visit the Chicago COVID-19 Resources page. On that page, they’ll find links and phone numbers for a variety of services (food, rental assistance, health care, child care, etc.).

CPS STLS Hotline

CPS STLS office is still checking the hotline phone and e-mail:
(773) 553-2242
STLSInformation@cps.edu

Contacting Families

STLS Liaisons should try to keep in touch with families. We’re also awaiting further guidance on the rules about contact.

Permitted

  • Email to student’s CPS email account
  • Messaging through CPS Group Messaging App, like Google Hangout, from an employee CPS account to a student CPS account
  • Bulk texting to groups of students as long as parent/guardian provides prior written permission for their child to receive the texts and they can opt-in to receiving the same notifications as their child
  • Communicating with students via social media if the account is used for instructional, educational or extracurricular programs, principal has provided written approval of the account, and parents are notified of the social media account and purpose

​Prohibited

  • Communicating individually directly with a student through the student’s personal mobile device
  • Communicating via a student’s personal email account
  • Use of personal social media accounts to conduct CPS business or communication with students

Highest Need Families

​​The STLS office is going to check in with the highest need families – those who aren’t enrolled in Medicaid, unaccompanied youth, and families with disabilities. CPS will likely not provide additional CTA cards in April. Liaisons don’t need to worry about month-end reporting while we’re working remotely, but should keep track of which families received cards.

Assignments and Grading Flexibility

Instructors should bear in mind that completing assignments in doubled-up homes or shelters is probably very difficult for a lot of students, right now. You should not expect or assume that students in temporary living situations can complete online assignments.

CPS will likely not provide additional CTA cards in April. Liaisons don’t need to worry about month-end reporting while we are working remotely, but should keep track of which families received cards.

Instructors should be mindful that completing assignments in doubled-up homes or shelters is probably very difficult for a lot of students right now and there should not be any expectations or assumptions that STLS children are able to complete online assignments.

  1. Burger King offers 2 free kids meals with any meal purchase during coronavirus crisis
    https://abc7chicago.com/6031063
  2. If your work hours have been reduced or you have lost your job, but a person can file for unemployment even if it is only for a reduction in hours.
    The good news is it will be based on all of the money that the person made from those jobs in the highest quarter out of the last 5 quarters. Just click, file a claim https://www2.illinois.gov/ides/individuals/UnemploymentInsurance/Pages/default.aspx
  3. Some funds for service workers and those who receive tips https://ofwemergencyfund.org/
  4. Chicago Covid19 hardship and help page: Whether you are a parent whose income has dried up, a struggling freelancer, or enduring any other financial strife during this crisis, please feel free to share your story and ask for whatever financial help you need.